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RETURNS

​​RETURN & EXCHANGE POLICY​

At Good Fish Angler's Co., we strive to ensure your satisfaction with our products. In the event that you need to return an apparel item, we have implemented a straightforward return policy to make the process as easy as possible.

1. Return Period

You may return your ordered items for a refund within 30 days from the date of the invoice. Please note that the 30-day period starts from the date of the invoice and not the date of delivery.

2. Salable Condition

To be eligible for a refund, the returned goods must be in a salable condition. This means that the items should be unused, except for the purpose of trying on the product. They should be free from any signs of wear, stains, odors, or damage that would render the product unsellable.

3. Packaging

Whenever possible, please return the products in their original packaging. This helps to ensure that the items are adequately protected during transit and received in the best possible condition. If the original packaging is not available, please use suitable packaging to prevent damage during the return shipment.

3. Return Process

To initiate a return, please follow these steps:

  • Contact our customer support team at [insert contact details] to notify them of your intention to return the item(s).

  • Our customer support team will provide you with further instructions and a return authorization number, if necessary.

  • Pack the item(s) securely in suitable packaging, along with the original invoice or a copy of the invoice.

  • Clearly indicate the return authorization number, if provided, on the outside of the package.

  • Ship the package to the designated return address provided by our customer support team. Please note that the return shipping costs are the responsibility of the customer.

4. Refund Process

Once we receive and inspect the returned item(s) to ensure they meet the return criteria, we will process the refund. The refund will be issued using the original payment method used for the purchase. Please allow a reasonable processing time for the refund to be reflected in your account.

5. Exclusions

Please note that certain items may be excluded from our standard return policy due to hygiene or safety reasons. These may include items such as swimwear, underwear, or any product specified as non-returnable at the time of purchase. Any such exclusions will be clearly indicated on the product page.

6. Damaged or Defective Items

In the unlikely event that you receive a damaged or defective item, please contact our customer support team immediately. We will work with you to resolve the issue and provide a suitable solution, which may include a replacement or a refund.

7. Changes to the Return Policy

We reserve the right to update or modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website.

If you have any further questions or need assistance regarding our apparel return policy, please contact our customer support team at [insert contact details]. We are here to assist you and ensure your satisfaction with our products and services.

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